Privacy policy
Privacy Policy
Bradley's Quality Cleaning
Last Updated: 17 June 2026
Introduction
Bradley's Quality Cleaning is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you:
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Visit our website
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Contact us
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Use our laundry, dry cleaning or alteration services
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Place an order with us
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Arrange collection or delivery services
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following personal information:
Contact Information
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Name
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Address
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Email address
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Telephone number
Order Information
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Service requests
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Collection and delivery addresses
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Garment descriptions
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Cleaning instructions
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Order history
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Transaction records
Payment Information
Payments are processed securely through our payment providers.
Bradley's Quality Cleaning does not store full credit or debit card details.
Website Information
When you visit our website, we may automatically collect:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of visits
This information helps us improve our website and services.
How We Use Your Information
We use your personal information to:
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Provide our services
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Process orders and payments
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Arrange collections and deliveries
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Contact you regarding your order
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Respond to enquiries
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Improve our services
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Maintain business records
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Comply with legal obligations
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Prevent fraud and misuse of our services
Where you have given consent, we may also use your information to send marketing communications.
You can opt out of marketing communications at any time.
Collection and Delivery Services
Where collection or delivery services are requested, we may use your address and contact details to:
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Arrange collections
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Arrange deliveries
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Provide service updates
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Resolve delivery issues
We only use this information for the purposes of providing our services.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary to operate our business, including:
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Payment providers
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Website hosting providers
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Shopify
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Delivery or courier providers
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IT service providers
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Professional advisers
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Regulatory authorities where required by law
These parties are required to handle your information securely and only for authorised purposes.
Shopify
Our website is hosted by Shopify.
When you use our website, certain information may be collected and processed by Shopify in accordance with Shopify's own privacy policies.
For more information, please visit:
https://www.shopify.com/legal/privacy
Cookies
Our website may use cookies to:
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Improve website performance
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Remember user preferences
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Analyse website traffic
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Support website functionality
You can control cookies through your browser settings.
Disabling cookies may affect website functionality.
Data Security
We take reasonable technical and organisational measures to protect personal information from:
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Unauthorised access
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Loss
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Misuse
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Disclosure
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Alteration
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Destruction
However, no method of transmission over the internet can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
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Provide our services
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Maintain business records
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Comply with legal and tax obligations
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Resolve disputes
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Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection laws, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Restrict processing
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Object to processing
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Withdraw consent where applicable
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Request transfer of your data
To exercise any of these rights, please contact us using the details below.
Marketing Communications
If you subscribe to marketing communications, you may opt out at any time by:
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Clicking the unsubscribe link in emails
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Contacting us directly
We may still send service-related communications regarding active orders.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies separately.
Children's Privacy
Our services are not intended for children under the age of 16.
We do not knowingly collect personal information from children.
International Data Transfers
Some service providers, including Shopify, may process information outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page and the "Last Updated" date will be revised accordingly.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Bradley's Quality Cleaning
Email: bradleysqualitycleaning@gmail.com
Telephone: +441908235050, +447942260300
Address: Bradley's Quality Cleaning, 8 Fyfield Barrow, Walnut Tree, Milton Keynes MK7 7AN
Complaints
If you are unhappy with how we handle your personal information, please contact us first so that we can attempt to resolve the issue.
You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):